Hospice Palliative Care at Marianhill
The Ministry of Long-Term Care has launched a new resource for residents’ families. Families of residents in long-term care can now call the Family Support and Action Line.
This line is available to LTC families, staff, residents and the general public to call to receive information or raise concerns during #COVID19.
Call: 1-866-434-0144
8:30am to 7:00pm
7 days a Week
Join the RNAO Connecting Families Facebook Group, a forum for people to share stories and get support from others experiencing a similar situation.
The group is moderated by RNAO’s LTC Best Practices Program team. They gather any questions you may have, answer those they can and identify what resources can support you and others during these uncertain times.
Please note they will not be able to provide clinical advice or specific information about your family and friends.
Join our Virtual Family Forum created by Family Councils Ontario to share your concerns, brainstorm ideas for maintaining a connection with residents during the visitor restriction, ask FCO staff questions about the COVID-19 situation and how it is impacting LTC, and give and receive support from your peers.
Learn More About Virtual Family Forums >
Sessions will be held:
- April 14 1-2 pm and 7-8 pm in English
- April 15 11 am-12 pm in French
- April 22 1-2 pm and 7-8 pm in English
- April 29 1-2 pm and 7-8 pm in English
- April 30 11 am-12 pm in French
Helping people use technology to see and connect with their families during the COVID-19 pandemic is absolutely critical. Never before have residents in long-term care and retirement communities felt more isolated and removed from normal life. The mental and emotional wellbeing of many are at stake.
This toolkit has been developed to help any long-term care or retirement residence team to take on the task of setting up scheduled video calls between residents and their loved ones. The content was prepared by Family Councils Ontario, the Ontario Association of Residents’ Councils, and Tech Coaches Inc. as part of a collaborative partnership rooted in crisis resolution. They were actively informed by frontline examples of video calling initiatives that have launched with success since the COVID-19 pandemic started.
Download FCO Toolkit and Support Materials >
The toolkit contains information on what’s needed to organize video calls, common barriers and solutions, FAQs, promising practices, a suggested implementation schedule, and contact information for Tech Coaches Canada, the Ontario Association of Residents’ Councils, and FCO. We’re here to help you develop and deliver a Virtual Visits program so please get in touch with us for support.
Family Councils Ontario, Ontario Association of Residents’ Councils, and Tech Coaches are taking the Virtual Visits Toolkit live!
On April 17, 10 am, join a free webinar with your fellow team members and homes across Ontario who are looking for a solution to connect residents with loved ones virtually.
This webinar will help you and your team identify what is needed to orchestrate video calls, common technology hiccups, barriers and solutions. Receive guidance on best practices and ask your questions.
Don’t worry if you are unable to join the webinar; it will be recorded for later distribution.
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Sean Keels, Family Council Chair
Wendy Biernaskie, Family Council Liaison
The Marianhill family council works collaboratively with staff to enhance care for our residents, support for our families, and outreach through partner groups within the community. Family Council is open to all family members of residents or individuals considered of importance to the resident(s).
Family Council Meetings
Typically, meetings are held bi-monthly on the fourth Wednesday of the month.
Family Council Meetings: 4th Wednesday of each month (unless decided otherwise by the Council)
Meeting notices, agendas, minutes and general information can be found on the Family Council bulletin board at the Chapel entrance.
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HPCO Caregive Modules
Hospice Palliative Care Ontario (HPCO) has created a comprehensive set of Caregiver Modules with the goal of providing informal caregivers the support, resources and information needed to be the best caregiver they can be.
These modules cover a wide range of topics from learning how to deal with their emotions, make tough decisions and meet the appropriate physical, spiritual and cultural needs of the individual they are caring for.
Anyone wishing to access the HPCO Caregiver Modules can download and read the PDF files, or listen to the transcribed audio clips.
The modules are free to access and available in English, French and First Nations.